WD97: Mail Merge Main Document Restored to Normal Word Document (195328)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q195328 SYMPTOMS
When you open a mail merge main document, the file is no longer a mail
merge main document.
This problem occurs when the following are true:
- Your mail merge main document is attached to a Microsoft Access data
source.
-and-
- You save your mail merge main document in Rich Text Format (*.rtf).
(Note that in Microsoft Word 97 [non SR-1 release], saving a file in
the Word 6.0/95 format saves the file in Rich Text Format).
NOTE: This problem occurs when you attach your data source by either DDE
or ODBC.
WORKAROUND
Reset your document as a mail merge main document by clicking Mail Merge
on the Tools Menu. Reset the type of document (Step #1 - Main Document)
and
reattach your Microsoft Access data source (Step #2 - Data Source) to your
mail merge main document.
NOTE: You may want to save your mail merge main document in Word format to
prevent this problem from recurring.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 11/14/2000 |
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| Keywords: | kbbug kbmerge KB195328 |
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