OL2000: All Contacts Display the Same E-mail Name (195323)
The information in this article applies to:
This article was previously published under Q195323 SYMPTOMS
When you view your Contacts folder in Microsoft Outlook 2000 using the
Address Card view, each contact may appear to have your e-mail address.
CAUSE
The Address Card view is corrupted.
RESOLUTION
To resolve this issue use the /cleanviews command line switch.
To run the /cleanviews command-line switch, follow these steps:
- Exit Outlook.
- On the toolbar click Start, and then click Run.
- In the Open dialog box, type Outlook, a space, and then /cleanviews.
Example: Outlook /cleanviews
- Click OK.
When Outlook starts, the Address Card view displays the correct e-mail
address for each contact.
MORE INFORMATION
This problem only occurs when viewing your Contacts folder with the
Address Card view. Other views show the correct e-mail address for each
contact.
REFERENCES
For more information on using command line switches, please see the
following article in the Microsoft Knowledge Base:
197180: OL2000: Additional Command Line Switches
| Modification Type: | Major | Last Reviewed: | 10/9/2003 |
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| Keywords: | kbprb KB195323 |
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