XCLN: No Long Filename Support for Finnish Exchange 5.0 Client (195303)

SYMPTOMS

When you use the Finnish Exchange Server 5.0 client and you try to attach a file with a long file name, the file can not be opened. This occurs when you try to attach files with file names of 12 or more characters and the file does not reside on the local computer. Most often, the symptom occurs when the file is on a UNIX or Novell server.

CAUSE

Win32 API suggests that a truncated short file name appear in a separate field when a long file name is being accessed from a server. The field for the truncated short file name was empty in this case; therefore, the returned file name was used as a short file name. This resulted in an inability to open the file, because the name was actually a long file name.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

   Component: Exchange Client 5.0

   File Name     Version
   -------------------------
   Wmsui32.dll   5.0.1461.68

WORKAROUND

To work around this problem, perform one of the following:

Copy the file to your local hard disk, and then attach it to the message.
Use an 8.3 file name on the server.
Use the Exchange Server 4.0 client.
Use the Outlook client.

MORE INFORMATION

To install the hotfix, copy the Wmsui32.dll file included in the hotfix to the following location:

   Winnt\System32