Encore DXR2 DVD Player Does Not Work in Windows 98 (195258)
The information in this article applies to:
This article was previously published under Q195258 SYMPTOMS
After you upgrade your computer to Windows 98, your Creative Labs Encore
DXR2 DVD drive may not work correctly.
CAUSE
This behavior occurs because Windows 98 Setup updates the .dll files used
by the DVD drive.
RESOLUTION
To resolve this issue, use either of the following methods:
- Contact Creative Labs to obtain updated drivers designed for
Windows 98. You can download drivers from the following Creative
Labs Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
- Rename and then extract new copies of the Winaspi.dll, Wnaspi32.dll,
and Apix.vxd files from your original Windows 98 CD-ROM. Note that the
Winaspi.dll and Wnaspi32.dll files are in the Win98_40.cab file, and
the Apix.vxd file is in the Win98_47.cab file.
For information about how to rename a file, click Start, click Help,
click the Index tab, type renaming, and
then double-click the Renaming files topic.
For information about how to extract a file, please see the following
article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
STATUS
Microsoft has confirmed that this behavior is not caused by a problem
in Windows 98, but may be caused by design changes in Windows 98. For
more information about resolving this issue, contact the program's
manufacturer.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
|---|
| Keywords: | kbHardware kbprb kbsetup KB195258 |
|---|
|