Mss_log.dll ISAPI Filter Causes an Access Violation in IIS (195172)
The information in this article applies to:
- Microsoft Site Server 3.0
- Microsoft Site Server 3.0 Commerce Edition
- Microsoft Internet Information Server 4.0
This article was previously published under Q195172 We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site: SYMPTOMS
The Site Server Mss_log.dll ISAPI filter may cause Internet
Information Server (IIS) to access violate with a c0000005 exception
in the Inetinfo.exe process.
To further verify whether this is a problem, follow these steps:
- Open the Drwtsn32.log file in Notepad. It
contains a log of
all program exceptions that occur on a computer unless configured
otherwise.
- Search for all instances of the word "fault" in the Drwtsn32.log
file.
Compare the stack back trace following the last instance of the word
"fault" to see whether the stack back trace matches the one below:
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
03effc9c 32313538 3239322e 30363730 2e796d33
mss_log!on_preprocheaders+0x227(FPO: [Non-Fpo]
CAUSE
This problem can occur if an improperly formatted browser cookie is sent
from the client. When the Site Server Mss_log.dll ISAPI filter receives
the improperly formatted browser cookie from the client, it improperly
parses the cookie when adding the Site Server ID field to the cookie.
RESOLUTION
To resolve this problem, apply the latest Site Server 3.0 service pack.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Site Server version 3.0. This problem has been corrected in the
latest U.S. service pack for Microsoft Site Server version 3.0. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
---|
Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE kbSiteServer300sp2fix KB195172 |
---|
|