MSPS: Cannot Play List of Speed Dial Entries from Handset (195068)



The information in this article applies to:

  • Microsoft Cordless Phone System 1.0

This article was previously published under Q195068

SYMPTOMS

When you use the Microsoft Cordless Phone System version 1.0, you may experience the following symptoms:

  • You may be unable to play the list of available speed dial entries when you use a voice command from the handset.
  • You may not hear the Ready tone when you press the VCMD button on the handset.

CAUSE

This behavior can occur if you rename any of the speed dial categories.

RESOLUTION

To resolve this issue, rename the category to its default name, and then quit and restart Microsoft Call Manager. To do this, follow these steps:

  1. Click Start, point to Programs, and then click Microsoft Call Manager.
  2. On the Phone tab, click Speed Dial, and then click Rename Categories.
  3. Rename the category to its default name, and then click OK.
  4. Click Options, and then click Exit Microsoft Call Manager.
  5. When you are prompted if you are sure you want to quit Microsoft Call Manager, click Yes.
  6. Restart Call Manager.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Cordless Phone System version 1.0.

MORE INFORMATION

The default Speed Dial category names are:

  • Business
  • Personal
  • Family
  • Misc.

Modification Type:MajorLast Reviewed:7/25/2001
Keywords:kbHardware kbprb kbui KB195068