OL98: (IMO) WinFax PRO Fails After Installing Outlook (195054)



The information in this article applies to:

  • Microsoft Outlook 98

This article was previously published under Q195054
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

WinFax PRO no longer functions after you install Microsoft Outlook 98.

REFERENCES

WinFax PRO is manufactured by Symantec Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For additional information on installation of WinFax Pro with Outlook 98, please see the following article in the Microsoft Knowledge Base

183120 OL98 (IMO) Winfax Pro Update Utility Available

WORKAROUND

To work around this problem, reinstall WinFax PRO.

Modification Type:MajorLast Reviewed:11/21/2000
Keywords:kb3rdparty kbinterop kbprb KB195054