XFOR: Read Receipts Translated to Delivery Receipts (195038)



The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5

This article was previously published under Q195038

SYMPTOMS

Read receipts are not supported in RFC 822 (Basic SMTP Mail). In Exchange Server 5.5 and 5.5 Service Pack 1, if a user marks a message for a read receipt, Exchange Server changes the read receipt request to a delivery receipt request, but the delivery receipt is never delivered.

This is an attempt at best-effort delivery. Since read receipts are not supported, the next-best alternative is to supply a delivery receipt. If you look at the message in the receiver's Inbox, the message is marked for delivery receipt, but the delivery receipt is never delivered.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.5 Service Pack 1.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbpending KB195038