CG3: Clip Gallery Opens Slowly Applying SR-2 Patch (194992)



The information in this article applies to:

  • Microsoft Clip Gallery 3.0

This article was previously published under Q194992

SYMPTOMS

Depending on the speed of your computer, Clip Gallery may take as long as half a minute to load after you apply the Microsoft Service Release Patch 2 (SR-2) to your Microsoft Office 97 or Microsoft PowerPoint 97 installation.

CAUSE

This problem can occur when you originally installed or updated your Microsoft Office 97 installation with the Service Release 1 (SR-1) Enterprise CD, and then applied the SR-2 patch.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbbug kbnofix KB194992