XFOR: Missing Message Bodies after GroupWise Migration (194920)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q194920 SYMPTOMS
When you migrate messages from Novell GroupWise to Microsoft Exchange
Server, portions of some or all of the messages may appear to be lost, even
though the event log does not indicate that a problem occurred during the
migration. When you attempt to view the messages in Microsoft Outlook after
the migration is finished, the message headers are present, but the message
bodies are not. If you attempt to open the messages with the GroupWise
client, the following error message is displayed:
C04F: "unexpected error has occurred. Exit & restart GW"
CAUSE
This problem occurs when the GroupWise database is damaged or when the
message bodies are no longer located in the database. This prevents the
Migration Wizard and the GroupWise client from accessing the message
bodies.
WORKAROUND
After the GroupWise database becomes damaged or the message bodies are no
longer located in the database, the messages cannot be recovered. However,
you can use the Ofcheck.exe program to delete the message headers
associated with the damaged or missing message bodies before you migrate
the messages to Exchange Server. For information about how to do so,
contact Novell.
If you have already migrated the messages to Exchange Server, use the
Outlook client to delete the messages.
MORE INFORMATION
GroupWise is manufactured by Novell, a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's
performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | KB194920 |
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