XADM: SBS: Event ID 1234 When Starting Exchange Server Services (194818)



The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.0a

This article was previously published under Q194818

SYMPTOMS

When you start the Microsoft Exchange Server services, you receive the following error message:
Event ID:1234
Source: MSexchangeDS
Type: Error
Category: Internal processing
Description: The name of this computer [New computername] does not
match the name recorded in the Microsoft Exchange Server directory
database [old computername]. If you have renamed this computer, you
must change the name back to [old computername]. If you have restored
this database from a backup, it must be restored on the same computer
that was used for the backup.

WORKAROUND

There are three workarounds for this issue:
  • If the computer name was changed, rename it to the original name.
    1. Double-click Network Neighborhood. On the File menu, click Properties, click the General tab, and click Change.
    2. Type the old computer name from the description of Event ID 1234 as shown above.
  • If you want to restore a backup, reinstall Exchange Server on the old computer and use the correct name, and the same organization and site name.
  • Rename the computer to the correct name, as outlined in the first workaround, and reinstall Exchange Server.

Modification Type:MajorLast Reviewed:10/3/2003
Keywords:kbprb KB194818