Err Msg: An Internal Error Occurred in the Windows Internet... (194625)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
  • Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 4.0 for Windows NT 4.0
This article was previously published under Q194625

SYMPTOMS

When you use a dial-up connection to browse the Internet, you may receive the following error message:
Internet Explorer cannot open the Internet site http://<site>.

An internal error occurred in the Windows Internet Extensions.

CAUSE

This behavior can occur if the AFD Networking Support Environment (Afd.sys) is disabled or has not started properly.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Devices.
  3. Click AFD Networking Support Environment.
  4. Click Startup.
  5. Click Automatic, and then click OK.
  6. Click Close, and then shut down and restart the computer.
  7. In Control Panel, double-click Devices. Verify that the AFD Networking Support Environment is started.
Modification Type:MajorLast Reviewed:2/23/2004
Keywords:kbenv kberrmsg kbprb KB194625
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