XWEB: Cannot Save Message with Right-Click in Outlook Web Client (194583)


The information in this article applies to:

  • Microsoft Outlook Web Access 5.5
  • Microsoft Exchange Server 5.5
This article was previously published under Q194583

SYMPTOMS

When you run the Microsoft Exchange Server 5.5 Outlook Web client, you cannot save a message by right-clicking it and clicking Save.

CAUSE

This behavior is by product design.

WORKAROUND

To work around this problem and save a message, perform the following steps:

  1. Open the message by placing your cursor over the message and clicking. This will open another browser window displaying the message.
  2. On the File menu of that browser, click Save As. This will save the file as an .asp (Active Server Page) in the location you desire.

MORE INFORMATION

The Outlook Web client does not support the Save functionality mentioned in the SYPMTOMS section above. It does however, support right-clicking to save file attachments.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbnofix KB194583
©2004 Microsoft Corporation. All rights reserved.