Err Msg: The Address Book Could Not Be Launched. A Required... (194463)


The information in this article applies to:

  • Microsoft Outlook Express 4.01 for Windows 95
  • Microsoft Outlook Express 4.0 for Windows 95
  • Microsoft Windows 98
This article was previously published under Q194463

SYMPTOMS

When you use Outlook Express and you attempt to open the Address Book, you may receive the following error message:
The Address Book could not be launched. A required component is missing, please re-install Outlook Express.

CAUSE

This behavior can occur if the long folder name for the Outlook Express folder is missing.

RESOLUTION

To resolve this behavior, restore the long folder name by following these steps:

  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type "outloo" (without quotation marks), and then click Find Now.
  3. In the list of found files, locate the Outlook Express folder. This folder is usually located in the Program Files folder and may have a short folder name of Outloo~1.
  4. Right-click the Outlook Express folder, click Rename, type "Outlook Express" (without quotation marks), and then press ENTER.
  5. When you are prompted to verify that you want to rename the read-only folder, click Yes.
  6. Quit the Find program.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kberrmsg kbprb KB194463
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