New Window From Here Option in MMC May Cause Fatal Error (194393)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Internet Information Server 4.0

This article was previously published under Q194393
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

In the Internet Information Server 4.0 Microsoft Management Console (MMC), if you select the New Windows From Here option for a virtual directory and then minimize the window or delete the virtual directory, the MMC may stop responding.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


WORKAROUND

Use the CTRL+ALT+Delete key combination to start Task Manager. On the Applications tab, select the Microsoft Management Console application, and then click End Task.

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:MinorLast Reviewed:6/23/2005
Keywords:kbbug kbpending kbQFE KB194393