Cannot Change Windows NT Passwords from Exchange and Outlook Clients (194200)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q194200 SYMPTOMS
It may not be possible to change a Windows NT password from an Exchange or
Outlook client connecting to an Exchange Server located in a cluster
server environment. This problem affects clients running on the Win32, Win16, and
Macintosh platforms.
When you attempt to change the password from inside one of these clients,
you receive the following error messages: - On the Macintosh client:
Please enter the AppleTalk Zone of your Microsoft Windows NT Primary
Domain Controller.
- After you enter the AppleTalk zone and click OK, the following message
appears:
The Windows NT Domain password could not be changed.
A required action was not successful due to an unspecified error.
- On Windows NT, Windows 95, or Windows 98:
The Windows NT Domain password could not be changed.
A required action was not successful due to an unspecified error.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 1/5/2006 |
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| Keywords: | kbbug kbfix kbQFE KB194200 |
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