Encarta Virtual Globe 99: Error Message if You Remove CD-ROM (194162)
The information in this article applies to:
- Microsoft Encarta Virtual Globe 99
- Microsoft Encarta Reference Suite 99
This article was previously published under Q194162 SYMPTOMS
When you remove the Microsoft Encarta Virtual Globe 99 CD-ROM from
your CD-ROM drive, you may receive the following error message on a
Windows 95/98-based computer
Error Reading CD-ROM in Drive drive:
Please Insert CD-ROM with Serial Number xxxx-xxxx
in drive drive:
If the CD-ROM is still in the drive, it may require cleaning.
Press ENTER for OK or ESC to Cancel:
where drive is the letter of your CD-ROM drive.
If you are running a Windows NT-based computer, you may receive either of
the following error messages:
Microsoft Encarta Virtual Globe 99 contains two CDs. Please insert
the 'Encarta Virtual Globe 99' disc into your CD-ROM drive to run the
program. Microsoft Encarta Virtual Globe 99 contains two CDs. Please insert
the 'Installations and Flights' disc into your CD-ROM drive to run
the program.
CAUSE
This behavior can occur if you remove the Encarta Virtual Globe 99
CD-ROM from the CD-ROM drive when you are using the world map or the
Virtual Flights feature.
RESOLUTION
To resolve this issue, insert the correct CD-ROM into the CD-ROM drive,
and then press ENTER.
If you are using the world map or viewing articles, insert the Encarta Virtual Globe 99 CD-ROM or Disc 1 CD-ROM.
If you are using the Virtual Flights feature, insert the Disc 2 (Installation and Resources) CD-ROM.
| Modification Type: | Minor | Last Reviewed: | 8/18/2005 |
|---|
| Keywords: | kbenv kberrmsg kbprb KB194162 |
|---|
|