ErrMsg: Microsoft Internet Explorer 4.0 Setup - Some Services Could Not Be Started (194113)


The information in this article applies to:

  • Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 2
  • Microsoft Windows NT Workstation 4.0 SP4
  • Microsoft Windows NT Server 4.0 SP4
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP4
This article was previously published under Q194113

SYMPTOMS

When you upgrade from Internet Explorer 4.01 or Internet Explorer 4.01 SP1 Beta to Internet Explorer 4.01 SP1 on a Windows NT 4.0-based computer that has Windows NT Service Pack 4 (SP4) and Windows NT Server Option Pack (NTOP) version 4.0 installed, the following error message is displayed:

Microsoft Internet Explorer 4.0 Setup - Some services could not be
started. Setup needs to reboot your system in order to start the
services.

CAUSE

This behavior occurs because the installation of Internet Explorer disables the Protected Storage (Pstore) services and other services that are dependent on Pstore cannot be restarted.

RESOLUTION

To resolve this issue, restart the computer to re-enable the Pstore services.

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kbprb KB194113
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