CSNW Error 85, Local Device Already in Use, When Desktop Icons Are Located on NetWare Server (193806)

SYMPTOMS

In the following configuration, after you log on and log off several consecutive times, the network client receives an access denied error message to one or more network drives located on the NetWare server. Also, the NET USE command fails with the following error message:

Error 85, Local device already in use

This error message is followed by an access denied error message.

The problem can be cleared on the Windows NT Workstation client by restarting Client Services for NetWare (CSNW).

Configuration

Windows NT primary domain controller (PDC) running Windows NT Server 4.0 with Gateway Services for NetWare (GSNW)
Novell NetWare 3.12 server
Client running Windows NT Workstation 4.0 with Client Services for NetWare CSNW and:
- Logon script located on the PDC
- Desktop icons stored on the NetWare server (M: drive below)

The Windows NT logon script maps several network drives on the NetWare server. For example:

   net use M: /delete > NUL      followed by,
   net use M: \\NWserver\share > NUL

NOTE: The same behavior is obtained using a NET USE command with the /persistent:no switch.

RESOLUTION

The solution consists of removing a race condition that potentially exists, especially when using high speed processors, between process cleanup and WINLOGON deleting network connections.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

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