PC DirSync: Problem using Outlook client with Journaling on an MSMail PO (193676)


The information in this article applies to:

  • Microsoft Mail for PC Networks 3.2
  • Microsoft Mail for PC Networks 3.2a
  • Microsoft Mail for PC Networks 3.5
This article was previously published under Q193676

SYMPTOMS

Dirsync constantly fails with Fatal 203 errors. Using the Outlook client with Journaling enabled on a Microsoft Mail for PC Networks postoffice can cause directory synchronization to fail with the following error message:
Fatal [203] GAL Rebuild problem accessing files
Global Address List not installed on this Postoffice

CAUSE

The Journaling feature polls the postoffice every 2 minutes to get information updates for the client. If the user does not close the Outlook client when rebuild is running, this error will occur.

WORKAROUND

To work around this problem, do one of the following:
  • Close all Outlook clients that use Journaling before dirsync occurs. -or-

  • Do not use the Journaling feature on the Microsoft Mail (PC) postoffice.
Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kbprb KB193676
©2004 Microsoft Corporation. All rights reserved.