MMC May Hang Loading Console File with Publishing Snap-In (193642)



The information in this article applies to:

  • Microsoft Site Server 3.0

This article was previously published under Q193642

SYMPTOMS

The Microsoft Management Console (MMC) may stop responding indefinitely when a console file is loaded with a publishing snap-in.

CAUSE

Under some conditions, a deadlock may occur between the main MMC thread (owning all windows) and a worker thread created by the publishing snap-in to initialize the connection to the publishing server.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server 3.0 service pack.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:



The English version of this fix should have the following file attributes or later:

   Date      Time    Size       File name   Platform
   -----------------------------------------------------------
   09/23/98  10:58a  764,192    Crsgui.dll  (x86)
   09/23/98  11:16a  1,152,272  Crsgui.dll  (Alpha)
				

WORKAROUND

Create a new version of the console file without selecting any reports under the publishing snap-in or Events Reports levels tree.

STATUS

Microsoft has confirmed this to be a problem in Site Server version 3.0.

Modification Type:MinorLast Reviewed:9/22/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB193642