CD-ROM Drive Is Inaccessible (193620)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 95
  • Microsoft Windows Millennium Edition
This article was previously published under Q193620

SYMPTOMS

When you try to use your CD-ROM, you may be unable to do so.

CAUSE

This issue can occur if your IDE controller cables are not properly connected, for example, if your primary controller cable is incorrectly connected to your secondary controller.

RESOLUTION

To resolve this issue, verify that your IDE controller cables are correctly connected. For information about how to do so, view the documentation included with your motherboard or computer.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbHardware kbprb kbui KB193620
©2004 Microsoft Corporation. All rights reserved.