OL98: (CW) 16-Bit Sample Applications Forms Hang When Closed (193605)
The information in this article applies to:
This article was previously published under Q193605 NOTE: These procedures only apply if you have installed Outlook with the
Corporate Workgroup/Other option. This option allows you to use Messaging
Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In About
Microsoft Outlook you should see "Corporate" if you have the Corporate
Workgroup installation.
SYMPTOMS
If you use the 16-bit Exchange Forms Designer Sample Applications forms
located on the Microsoft Outlook 8.03 Compact disc, or the Microsoft
Exchange Server version 4.0 or 5.0 discs, or any other 16-bit form, and you
attempt to close one of the forms or delete an open item created from one
of these forms, Microsoft Outlook 98 stops responding. You must be running
Outlook on Microsoft Windows NT for this to occur.
CAUSE
When the form is closed or the item is deleted, it waits for Outlook to
release handles to the form resources. Outlook never releases the
handles so the form appears to hang.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression-tested and should be applied only to
systems experiencing this specific problem.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information on support costs, please go
to the following address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
Component: Outllib.dll
File Name Version
------------------------------------
Outllib.dll 8.5 Fix for Outlook 98
STATUS
Microsoft has confirmed this to be a problem in Outlook 98 on the Microsoft
Windows NT platform.
| Modification Type: | Major | Last Reviewed: | 10/16/2002 |
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| Keywords: | kbbug kbQFE KB193605 |
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