Screen Becomes Distorted Moving or Changing STB TV Window (193435)


The information in this article applies to:

  • Microsoft Windows 98
This article was previously published under Q193435
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

If you are using an STB TV PCI adapter, you may experience the following symptoms:

  • If you move the STB TV window, your screen becomes distorted.
  • If you try to change the STB TV window to full-screen mode, you are unable expand the window larger than 640x480 pixels, and the remaining portion of the screen turns bright pink. If you restore the window to its original size, your screen becomes distorted.

CAUSE

This behavior can occur if you are using a Riva 128-based video adapter with Windows 98 drivers.

RESOLUTION

To resolve this behavior, obtain the latest Windows 98 drivers for your Riva 128-based video adapter from the manufacturer.

To work around this behavior, use one of the following methods:


Refresh the Desktop

To refresh the desktop, follow these steps:

  1. Click the Minimize button (the first button in the upper-right corner of the STB TV window).
  2. Click a blank area of the desktop, and then press the F5 key to refresh the desktop.
  3. Click each desktop icon to refresh it.
  4. Right-click STB TV on the taskbar, and then click Restore.

Use the Microsoft Windows 95 Drivers for Your Video Adapter

To replace the Windows 98 drivers with the Windows 95 drivers included with your video adapter, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display, click the Settings tab, and then click Advanced.
  3. On the Adapter tab, click Change, click Next, click "Display a list of all the drivers in a specific location, so you can select the driver you want," and then click Next.
  4. Click Have Disk, click Browse, navigate to the folder containing the Windows 95 drivers, and then click OK. NOTE: If your video adapter does not include Windows 95 drivers, obtain the drivers from the manufacturer.
  5. Click Next, click Finish, click Apply, and then click Close.
  6. Click Yes when you are prompted to restart your computer.

MORE INFORMATION

The following Riva 128-based video adapters are known to exhibit this behavior:

  • STB Velocity 128
  • Diamond Viper 330
For additional information about troubleshooting video problems, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 127139
TITLE : Troubleshooting Video Problems in Windows

For more information about how to contact your video adapter's manufacturer, query in the Knowledge Base for one of the following articles:

ARTICLE-ID: 65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: 60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: 60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z



The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kb3rdparty kbdisplay kbprb KB193435
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