Bookshelf 98 Err Msg: An Error Occurred While Attempting... (193086)


The information in this article applies to:

  • Microsoft Bookshelf 98 for Windows
This article was previously published under Q193086

SYMPTOMS

When you attempt to play an animation in Bookshelf 98, you may receive the following error message:
An error occurred while attempting to load the movie.
If you click OK, you receive the following error message
Bsmmplyr.exe: Couldn't open <drive>:\Bookshelf98\Books\Mm\<filename>
where <drive> is the letter of the CD-ROM drive that contains the Bookshelf 98 CD-ROM, and <filename> is the name of the animation file that you attempted to play.

CAUSE

This behavior can occur if you copy the contents of the Bookshelf 98 CD-ROM to a folder with a long file name on the hard disk and then install and run Bookshelf from that folder.

RESOLUTION

To resolve this issue, use one of the following methods.

Run Bookshelf 98 from the CD-ROM Drive

To run Bookshelf 98 from the CD-ROM drive, follow these steps:

  1. Remove Bookshelf. To do this, follow these steps:

    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click Add/Remove Programs.
    3. Click Microsoft Bookshelf 1998 (Remove Only), and then click Add/Remove.
    4. Follow the instructions on the screen to remove Bookshelf 98.
    5. Close Control Panel.
  2. Delete the folder in which you copied the contents of the Bookshelf 98 CD-ROM.

    For information about how to delete folders, click Start, click Help, click the Index tab, type "deleting, folders", and then click Display.

    NOTE: If you are using Microsoft Windows 98, click Start, click Help, click the Index tab, type "deleting files, folders", and then click Display.
  3. Insert the Bookshelf 98 CD-ROM into the CD-ROM drive.
  4. Follow the instructions on the screen to install and run Bookshelf 98.

Rename the Folder Containing the Contents of the Bookshelf 98 CD-ROM

To rename the folder containing the contents of the Bookshelf 98 CD-ROM, follow these steps:

  1. Remove Bookshelf. To do this, follow these steps:

    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click Add/Remove Programs.
    3. Click Microsoft Bookshelf 1998 (Remove Only), and then click Add/Remove.
    4. Follow the instructions on the screen to remove Bookshelf 98.
    5. Close Control Panel.
  2. Verify that the folder containing the contents of the Bookshelf 98 CD-ROM is located inside the root folder of the hard disk. If this folder is located inside another folder, move the folder containing the contents of the Bookshelf 98 CD-ROM to the root folder of the hard disk.

    For information about how to move folders, click Start, click Help, click the Index tab, type "moving, files", and then click Display.

    NOTE: If you are using Microsoft Windows 98, click Start, click Help, click the Index tab, type "moving files, folders", and then click Display.
  3. Right-click the folder that containing the contents of the Bookshelf 98 CD-ROM, and then click Rename.
  4. Type "Book98cd", and then press ENTER.
  5. Install Bookshelf 98 from the renamed folder. To do this, follow these steps:

    1. Click Start, and then click Run.
    2. In the Open box, type the following line, and then click OK 
               <drive>:\Book98cd\setup.exe
      where <drive> is the letter of the hard disk on which the Book98cd folder is located.
    3. Follow the instructions on the screen to install Bookshelf 98.

MORE INFORMATION

Bookshelf uses the Bsmmplyr.exe file to play animations. The Bsmmplyr.exe file is a 16-bit program that does not work with long file names.
Modification Type:MajorLast Reviewed:8/13/1999
Keywords:kberrmsg kbprb kbsetup KB193086
©2002 Microsoft Corporation. All rights reserved.