Device Manager Disables IDE Controllers in BIOS (192987)
The information in this article applies to:
This article was previously published under Q192987 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: SYMPTOMS
When you start your Gateway 2200 Solo laptop computer, you may receive an
error message stating that no fixed disk is present or you may receive a
"Missing Operating System" error message.
CAUSE
This behavior can occur if the Device Manager settings to disable the
Integrated Device Electronics (IDE) controllers are enabled. The problem
occurs because Device Manager writes to non-volatile RAM (NVRAM),
resetting the Basic Input/Output System (BIOS) to disable IDE controllers.
RESOLUTION
To prevent this issue from occurring, do not disable the IDE controllers
in Device Manager if the only bootable device is an IDE hard disk.
To work around this issue, re-enable the IDE controllers in the computer's
CMOS settings. For information about modifying your computer's CMOS
settings, consult your computer's documentation or manufacturer. When
Windows 98 starts, enable the IDE controllers in Device Manager. If you do
not enable the IDE controllers in Device Manager, the problem reoccurs the
next time you start the computer. To enable the IDE controllers in Device
Manager, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click System, and then click the Device Manager tab.
- Double-click the Hard Disk Controllers branch to expand it.
- Click an IDE controller, and then click Properties.
- Click to clear the Disable In This Hardware Profile check box.
- Click OK.
- Repeat steps 4-6 for each IDE controller.
- Click OK.
MORE INFORMATION
Please contact Gateway Technical Support to obtain any updates available
for this computer's BIOS.
| Modification Type: | Major | Last Reviewed: | 8/8/2006 |
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| Keywords: | kbenv kbHardware kbprb KB192987 |
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