Err Msg: DTOLE Caused an Invalid Page Fault in Module... (192969)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 95
  • Microsoft Windows Millennium Edition
This article was previously published under Q192969
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you are running Windows 95 or Windows 98, you may receive any of the following error messages:
DTOLE caused an invalid page fault in module KERNEL32.DLL

-or-

PROCDB caused a General Protection Fault in module Kernel32.dll

CAUSE

This behavior can occur if you have installed the Hewlett-Packard PictureLink software that is included with the Hewlett-Packard OfficeJet drivers.

RESOLUTION

To resolve this issue, contact Hewlett-Packard for an update for this software.

To work around this issue, move the Hppicture.lnk file from the Startup folder. This eliminates the error message at startup, but you should still obtain the updated drivers.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kb3rdparty kberrmsg kbgpf kbInvalidPageFault kbkern32dll kbprb KB192969
©2004 Microsoft Corporation. All rights reserved.