Err Msg: Internal Error, Unable to Load or Call External DLL (192849)

RESOLUTION

To resolve this issue, follow these steps:

1. Use Registry Editor to view the following registry key:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ Uninstall\Windows CE Services 2.0

2. Note the path for the Ceuninst.dll file in the UninstallString value. Typically, this path is to the C:\Program Files\Windows CE Services folder, but the value may vary if you installed Windows CE Services in another location.
   
   NOTE: If the UninstallString value is missing, skip to the "UninstallString Value Missing" section of this article.
3. Quit Registry Editor.
4. Reinstall Windows CE Services in the location you noted in step 2.
5. Uninstall Windows CE Services. To do so, follow these steps:
   1. Click Start, click Settings, and then click Control Panel.
   2. Double-click Add/Remove Programs.
   3. In the list of installed programs, click Windows CE Services 2.0 (or 2.1), and then click Add/Remove.

UninstallString Value Missing

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

If the UninstallString value is missing, delete the entire Windows CE Services 2.0 registry key. Restart your computer, and then reinstall Windows CE Services. Then, remove Windows CE Services using step 5 above. This removes any remaining Windows CE Services files and registry settings.