STOP 0x0000000A Blue Screen on Alpha AXP (192736)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows NT Server 4.0

This article was previously published under Q192736

SYMPTOMS

Digital Alpha AXP computers running Windows NT 4.0 may display the following blue screen STOP message:

STOP 0x0000000A (0x00000004, 0x00000003,0x00000000,0x80012d90)
IRQL_NOT_LESS_OR_EQUAL

NOTE: The first three parameters are always the same, but the fourth parameter varies depending on system configurations.

CAUSE

This error occurs because of a problem in the hardware abstraction layer (HAL) on Alpha AXP computers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:	Minor	Last Reviewed:	7/14/2004
Keywords:	kbbug kbfix KB192736