XWEB: Name, Company, Business Phone, & E-mail Fields are Empty (192677)


The information in this article applies to:

  • Microsoft Outlook Web Access 5.5 SP 1
  • Microsoft Outlook HTML Form Converter
  • Microsoft Exchange Server 5.5
This article was previously published under Q192677

SYMPTOMS

You may receive the following warning message when trying to save a custom HTML contact from within the Outlook Web Access Client:
The name, company, business phone, and e-mail fields are empty. You will have to use the next/previous button to open this item.
This behavior will occur only if the following conditions are met:

  • The custom HTML contact form does not contain a General Page. - and -

  • Only one of the following fields were completed before trying to save the contact:

    First Name, Company or Business Phone

WORKAROUND

Simply complete more than one of the required fields before saving the contact.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB192677
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