XFOR: Message with Empty From: Field Stuck in MTS_OUT Queue (192594)

The information in this article applies to:

Microsoft Exchange Server 5.5

This article was previously published under Q192594

SYMPTOMS

When an Internet mail message with an empty From: field is addressed to a cc:Mail user, the Exchange Connector for Lotus cc:Mail cannot handle this and the message gets stuck in the MTS_OUT queue.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: cc:Mail Connector

   File Name     Version
   -----------------------
   Ccmc.exe      5.5.2348
   Ccmsg.dll     5.5.2348

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbQFE KB192594