Computer stops responding when you run the Add New Hardware tool (192299)
The information in this article applies to:
This article was previously published under Q192299 SYMPTOMS
When you try to use the Add New Hardware tool, your computer may stop
responding (hang). Also, your computer may hang intermittently.
CAUSE
This behavior can occur if you are using a 4 or 8 megabyte (MB) Hercules
Thriller 3D video adapter with a Thriller 3D Basic Input/Output System
(BIOS) version earlier than 1.04.141 (dated March 26, 1998), and drivers
earlier than version 0.85.3596 (dated June 30th, 1998).
RESOLUTION
To resolve this issue, update the BIOS and drivers for your Hercules
Thriller 3D card. For information about how to do so, view the
documentation included with your video adapter, contact Hercules
Technical Support, or view the following Hercules Web site.
| Modification Type: | Major | Last Reviewed: | 3/23/2005 |
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| Keywords: | kbdisplay kbenv kbHardware kbprb kbui KB192299 |
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