Error Message Running the System Information Tool (191986)
The information in this article applies to:
This article was previously published under Q191986
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages: 315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you run the System Information tool in Windows 98, you may receive
the following error message:
This program has performed an illegal operation and will be shut
down. If the problem persists, contact the program vendor.
If you click Details, you may receive the following error message:
MSINFO32 caused an invalid page fault in module KERNEL32.DLL at
015f:bff8XXXX
RESOLUTION
To resolve this problem, extract a new copy of the Msinfo32.exe file from
your Windows 98 disks or CD-ROM. To use the System File Checker tool to
extract a new Msinfo32.exe file from the Windows 98 CD-ROM, follow these
steps:
- Click Start, click Run, type "sfc.exe" (without quotation marks) in
the Open box, and then click OK.
- Click "Extract one file from installation disk," type "msinfo32.exe"
(without quotation marks) in the "Specify the system file you would
like to restore" box, and then click Start.
- In the Restore From box, type the path to the Win98 folder on the
Windows 98 CD-ROM.
- If necessary, type "<drive>:\Program Files\Common Files\Microsoft
Shared\Msinfo" (without quotation marks) in the Save File In box
(where <drive> is the drive letter of the drive containing the
Windows 98 Program Files folder), and then click OK.
- Click OK, click OK, and then click Yes when you are prompted to restart
your computer.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kberrmsg kbInvalidPageFault kbkern32dll kbprb KB191986 |
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