Ghost Pointer Remains on Screen When Visibility Setting Changed (191894)


The information in this article applies to:

  • the operating system: Microsoft Windows 95
  • the operating system: Microsoft Windows 98
This article was previously published under Q191894

SYMPTOMS

When you change a visibility setting in the IntelliPoint software, the mouse may temporarily stop responding, and a ghost pointer may remain on the screen.

CAUSE

This behavior can occur if you install the IntelliPoint software on a Microsoft Windows 3.x-based computer, and then upgrade to Windows 95 or Windows 98.

RESOLUTION

To resolve this issue, follow these steps:

  1. Remove the IntelliPoint version 1.1d software. To do so, double-click the Uninstal.exe file located in the folder in which the IntelliPoint software is installed.

    NOTE: By default, the IntelliPoint software is installed in the following folder: 
          C:\Msinput\Mouse
  2. Download and install the latest version of the IntelliPoint software from the following Microsoft Web site:

    http://msdn.microsoft.com/library/default.asp?url=/library/en-us/hid_d/hh/HID_d/km-ovr_0c5a2dc4-26d0-4fb6-9c0e-e8f218d42553.xml.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

MORE INFORMATION

This version of the IntelliPoint software enables scrolling and panning with the Microsoft IntelliMouse wheel in compatible programs.
Modification Type:MinorLast Reviewed:9/29/2006
Keywords:kbenv kbprb kbsetup KB191894
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