Upgrading Host Security Files May Cause Corrupted Database (191696)
The information in this article applies to:
- Microsoft SNA Server 4.0 SP1
This article was previously published under Q191696 SYMPTOMS
Upgrading SNA Server 4.0 Service Pack 1 Host Security files (from the
HOSTSEC directory) may cause corruption to the Host Account Database
(DBase.dbs). When the database becomes corrupted, it may prevent users from
using the Single Sign-On (SSO) feature, also known as automatic logon.
Other symptoms may be that the Host Account Cache service (SNADATABASE)
stops responding to RPC requests.
The application log of the event viewer shows the following two events
coming from source SNA Host Security, after SP1 is upgraded.
Event ID 1247 - Unable to decrypt data Supplied code 0x80090005
Event ID 1283 - Database has been corrupted - contact system support
Supplied code 0x1
CAUSE
The cause is not currently known but is under investigation.
WORKAROUND
To work around this problem, you can remove and reinstall the Host Security
components. Because a removal is required, the Host Security Database must
be repopulated again, either by using the Host Account Manager
(UDConfig.exe) or by using the command-line utility SNACFG.
| Modification Type: | Minor | Last Reviewed: | 2/11/2004 |
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| Keywords: | kbprb KB191696 |
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