Sierra Semiconductor 33.6 Modem Does Not Work Correctly (191422)
The information in this article applies to:
This article was previously published under Q191422 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: SYMPTOMS
When you try to use your Sierra Semiconductor 33.6 modem to connect to
another computer, you may receive an "Error 630" error message, and your
modem may not connect successfully. Note that this behavior may not occur
in every program that uses your modem.
CAUSE
This issue can occur because the Sierra Semiconductor 33.6 modem driver
provided by Sierra Semiconductor is not totally compatible with Windows 98.
RESOLUTION
To work around this issue, configure your modem to use the Sierra 28800
PnP SQ3456 modem driver. Note that if you use this work around, your modem
will operate at a slower speed than normal. To configure your modem to use
the Sierra 28800 PnP SQ3465 modem driver, use the following steps:
- Click Start, point to Settings, click Control Panel, and then
double-click System.
- Click the Device Manager tab, double-click the Modem branch to expand
it, click your Sierra modem, and then click Properties.
- Click the Driver tab, click Update Driver, and then click "Display a
list of all the drivers in a specific location, so you can select the
driver you want."
- In the Manufacturer's box, click Sierra Semiconductor, click Sierra
28800 PnP SQ3456 in the Models box, and then click Next.
- Follow the instructions on the screen to finish installing the driver.
| Modification Type: | Major | Last Reviewed: | 7/13/2006 |
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| Keywords: | kbDialUp kberrmsg kbHardware kbnetwork kbprb KB191422 |
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