Err Msg: Error Registering the OCX C:\WINDOWS\SYSTEM\quartz.dll (191347)


The information in this article applies to:

  • Microsoft Windows Media Player 5.2
This article was previously published under Q191347

SYMPTOMS

When you uninstall Windows Media Player, you may receive the following error message:
Advpack RegistrationOCX(): Error registering the OCX C:\WINDOWS\SYSTEM\quartz.dll

CAUSE

This behavior can occur if Windows Media Player is running on your Windows 95-based computer when you uninstall it.

RESOLUTION

To resolve this issue, reinstall and then uninstall Windows Media Player. To do so, follow these steps:

  1. Quit Windows Media Player.
  2. Reinstall Windows Media Player.
  3. To uninstall Windows Media Player, click Start, point to Settings, click
Control Panel, double-click Add/Remove Programs, click Windows Media Player 5.2 on the Install/Uninstall tab, and then click OK.
Modification Type:MajorLast Reviewed:8/29/2001
Keywords:kbprb KB191347
©2002 Microsoft Corporation. All rights reserved.