Windows Media Player Help Topic (191296)


The information in this article applies to:

  • Microsoft Windows Media Player 5.2
This article was previously published under Q191296

SYMPTOMS

When you view the Windows Media Player Help topic "Make sure the appropriate video codec is installed," step 1 incorrectly states:

While the media file is playing, click the View menu, and then click Options.

RESOLUTION

Step 1 should read:

While the media file is playing, click the File menu, and then click Properties.

MORE INFORMATION

To view the "The appropriate codec is not installed in Media Player" topic, follow these steps:

  1. On the Help menu, click Help Topics.
  2. On the Contents tab, double-click Troubleshooting.
  3. Double-click "If you have trouble using Media Player."
  4. Click "I am not hearing sound."
  5. Click "The appropriate codec is not installed in Media Player."
Modification Type:MajorLast Reviewed:8/29/2001
Keywords:kbprb KB191296
©2002 Microsoft Corporation. All rights reserved.