SMSINST: "Could Not Open Install.log File" (191211)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q191211

SYMPTOMS

When using Systems Management Server Installer, you may receive a dialog box containing the following message when you attempt to run the uninstallation:
Could not open INSTALL.LOG file.
This dialog box indicates that there is a problem in opening the log specified on the command line used to call the uninstaller. The message is erroneous in that it specifically says "Could not open Install.log file" when this may not be the installation log file name you specified on the command line for uninstallation.

This problem occurs with both Uninstal.exe and Uninst32.exe.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server Installer version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The command line used for uninstallation from the Add/Remove Programs icon in Control Panel is stored in the registry at: 
   HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\<Appname>
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbbug kbSMSAppScripts kbsmsUtil KB191211
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