CG4: Clip Gallery Hangs When Importing Multiple CGM Files (191132)


The information in this article applies to:

  • Microsoft Clip Gallery 4.0 for Windows
This article was previously published under Q191132

SYMPTOMS

When you attempt to import multiple Computer Graphics Metafile (CGM) files in Microsoft Clip Gallery, Clip Gallery may stop responding (hang).

CAUSE

The CGM import filter (Cgmimp32.flt) that ships with Microsoft Publisher 97 or Microsoft Publisher 98 does not support importing multiple CGM files.

WORKAROUND

NOTE: If you do not have Microsoft Office 97 installed, import each CGM file individually.

If you have Microsoft Office 97 installed on your computer, you can install the CGM import filter from the Office compact disc. This version of the CGM import filter supports importing multiple CGM files in Clip Gallery. To install this filter, follow these steps:

  1. On the Windows Start menu, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. In the list of installed programs, click either "Microsoft Office 97, Professional Edition" or "Microsoft Office 97, Standard Edition." Click Add/Remove.
  4. In the Maintenance Mode dialog box, click Add/Remove.
  5. Click Converters And Filters and then click Change Option.
  6. Click Graphics Filters and then click Change Option.
  7. Click to select Computer Graphics Metafile Import and then click OK.
  8. Click OK again. Click Continue and follow the instructions on your screen.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Modification Type:MajorLast Reviewed:9/11/2002
Keywords:kbbug KB191132
©2002 Microsoft Corporation. All rights reserved.