XADM: Operation Terminated With Error -1911 Using ESEUTIL /d (190996)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q190996

SYMPTOMS

It may be necessary to defragment an Exchange Server 5.5 database on a Windows NT Server that does not have Exchange Server installed.

When you attempt to defragment an Exchange Server database using ESEUTIL /d you may receive the following error:
Operation terminated with error -1911 (JET_errEntryPointNotFound, An
entry point in a DLL we require could not be found) after 0.0 seconds.

CAUSE

This occurs because you must have at least Windows NT 4.0 Service Pack 2 installed on the non-Exchange Server computer to be able to use ESEUTIL /d.

RESOLUTION

It is recommended that Windows NT 4.0 Service Pack 3 or later be installed on the non-Exchange Server computer when using ESEUTIL with the defragmentation option.

Service Packs for Windows NT can be found on the Microsoft FTP server at:

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB190996