XFOR: Internet Mail Service Is Not Copying Administrator on NDRs (190708)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
This article was previously published under Q190708

SYMPTOMS

When you send a message through the Internet Mail Service, with a bad SMTP address, the receiving host may respond with a "550"' error after the RCPT TO: command is sent (RFC-821). The Internet Mail Service then generates a non-delivery report (NDR) and sends it to the user. This NDR is not copied to the Administrator mailbox, even though the notifications button on the Internet Mail Service is set to "All."

Examples of NDRs that do make it to the Administrator mailbox include the following:
  • Unbalanced open & closed brackets
  • Host unknown
  • Max time for delivery expired
NOTE: This may not be a complete listing and is subject to change.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server, version 5.0.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbfix KB190708
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