Some Sections in MSInfo Appear Empty When Point32 Is Running (190664)
The information in this article applies to:
- Microsoft IntelliPoint software 2.2
- Microsoft IntelliPoint software 2.2a
- the operating system: Microsoft Windows 98
This article was previously published under Q190664 SYMPTOMS
When you run Microsoft System Information on a computer running the
Point32 component of the Microsoft IntelliPoint software, you may not
see any information in some sections of Microsoft System Information.
CAUSE
This behavior can occur because Point32 is not compatible with Microsoft
System Information.
RESOLUTION
To work around this issue, quit Point32 before you run Microsoft System
Information. To do this, right-click the IntelliPoint (mouse) icon on the
Windows taskbar, and then click Close.
For more information about how to start or quit Point32, please see the
following article in the Microsoft Knowledge Base:
190660 How to Start or Quit the IntelliPoint Software Point32 Component
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed in the applies to section of this article.
MORE INFORMATION
Point32 is a component of the IntelliPoint software that provides mouse
features such as SmartSpeed and SnapTo.
| Modification Type: | Major | Last Reviewed: | 5/13/2003 |
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| Keywords: | kbenv kbinterop kbprb KB190664 |
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