"No Matching Places Were Found" When You Search for Restaurant (190574)


The information in this article applies to:

  • Microsoft Expedia Trip Planner 98
  • Microsoft Expedia Streets 98
This article was previously published under Q190574

SYMPTOMS

When you attempt to find a restaurant using the Zagatsurvey Restaurant Guide in Expedia Trip Planner 98 or Expedia Streets 98, you may receive the following error message:
No Matching Places Were Found.

CAUSE

This behavior can occur for either of the following reasons:
  • The search settings in the Zagatsurvey Restaurant Guide dialog box are too restrictive.
  • One or more program files are missing or damaged.

RESOLUTION

To resolve this issue, try a less restrictive search in the Zagatsurvey Restaurant Guide dialog box.

If the issue continues to occur, manually copy the program files from the Trip Planner or Streets CD-ROM to the program folder on the hard disk. To do so, use the appropriate method for your program.

Trip Planner 98

  1. Quit all running programs.
  2. Insert the Expedia Trip Planner 98 CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent the program from starting automatically.
  3. Click Start, and then click Run.
  4. In the Open box, type the following line, and then click OK

    <cdrom>:\acmsetup\automap\system

    where <cdrom> is the letter of the CD-ROM drive.
  5. On the Edit menu, click Select All.
  6. On the Edit menu, click Copy.
  7. Click Start, and then click Run.
  8. In the Open box, type the following line (with quotation marks), and then click OK

    "<drive>:\program files\microsoft expedia\trip planner 98\system"

    where <drive> is the letter of the hard disk on which Expedia Trip Planner 98 is installed.
  9. On the Edit menu, click Paste.
  10. When you are prompted to overwrite the existing files, click Yes To All.

Streets 98

  1. Quit all running programs.
  2. Insert the Expedia Streets 98 CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent the program from starting automatically.
  3. Click Start, and then click Run.
  4. In the Open box, type the following line, and then click OK

    <cdrom>:\acmsetup\automap\system

    where <cdrom> is the letter of the CD-ROM drive.
  5. On the Edit menu, click Select All.
  6. On the Edit menu, click Copy.
  7. Click Start, and then click Run.
  8. In the Open box, type the following line (with quotation marks), and then click OK

    "<drive>:\program files\microsoft expedia\streets 98\system"

    where <drive> is the letter of the hard disk on which Expedia Streets 98 is installed.
  9. On the Edit menu, click Paste.
  10. When you are prompted to overwrite the existing files, click Yes To All.

MORE INFORMATION

Certain other programs can damage some of the Expedia Trip Planner 98 or Expedia Streets 98 program files if they are running when you install Expedia Trip Planner 98 or Expedia Streets 98.
Modification Type:MinorLast Reviewed:12/1/2004
Keywords:kbenv kberrmsg kbprb kbui KB190574
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