Graphics Lost When You Convert a Pocket Word Document to HTML (190479)


The information in this article applies to:

  • Microsoft Windows CE 2.0 for the Handheld PC
  • Microsoft Pocket Word 2.0
  • Microsoft Windows CE Services 2.0
  • Microsoft Windows CE Services 2.1
This article was previously published under Q190479

SYMPTOMS

When you convert a Microsoft Pocket Word document to Hypertext Markup Language (HTML) format on a desktop computer, any graphics contained in the document may be lost.

CAUSE

This behavior can occur if a converter included in Microsoft Office 97 is missing or damaged.

RESOLUTION

To resolve this issue, download and install Microsoft Office 97 Service Release (SR-1) Patch. For information about how to download and install Office 97 SR-1, please visit the following Microsoft Web site:

http://www.microsoft.com/office

Modification Type:MajorLast Reviewed:11/26/2003
Keywords:kbenv kbprb KB190479
©2003 Microsoft Corporation. All rights reserved.