Windows 98 WinModem Readme.txt File (190422)


The information in this article applies to:

  • Microsoft Windows 98
This article was previously published under Q190422
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SUMMARY

This article contains a copy of the information in the Readme.txt file included with Windows 98. This file is located in the \Drivers\Modem\3com- usr\Winmodem folder on the Windows 98 CD-ROM.

MORE INFORMATION

** Files in this folder should only be used if you are having difficulty
installing your modem after upgrading to Windows 98.

Windows 98 Specific Winmodem issues.
1. Installation of Generic 3Com/USR WinModem drivers.
2. Re-enable DosBox support after upgrading to Windows 98.
3. Unknown device in Device Manager after upgrade

1. Installation of Generic 3Com/USR WinModem drivers

The Generic 3Com/USR WinModem driver on the Windows 98 CD is a Limited
Functionality driver; it only has data/fax features. It is intended as a
temporary workaround for customers who have lost the Original installation
disk for their modem, or are experiencing problems with their modem after
upgrading to Windows 98. Using the Limited Functionality driver on the
Windows 98 CD, you will be able to access the Internet or BBS, to obtain
the correct driver for your model modem.

The program Wmregdel.exe, located in this folder, will clean the registry
of Winmodem related keys.

If you are having difficulty installing your Winmodem please follow these
steps:

1) Double Click on the wmregdel.exe file located in this directory.
2) Follow on screen instructions.
3) Shutdown and reboot computer.
4) When you computer restarts, your modem should be detected and the
   add/new hardware wizard will appear, insert the original installation
   disk that came with your modem, and follow the onscreen instructions.
   If you don't have the original disk, you may chose to install the
   limited functionality driver provided on the Windows98 CD, choose
   <Specify Location>, and <browse> to this directory and the Winmodem.inf
   file.  After the modem is installed you should be able to use your modem
   to get to the Internet or BBS, to download the specific driver for your
   modem.

2. Re-enable DosBox support after upgrading to Windows 98

After upgrading to Windows 98, some Winmodems will lose DosBox
functionality. If your Winmodem supports DosBox, please follow these steps
to re-enable this feature.

Go to the <Winmodem> icon in <ControlPanel> and select the <Port Settings>
tab and uncheck <Enable Dos Boxes>, press the <OK> button.  ** Note if you
do not see the <Enable Dos Boxes> section your Winmodem does not support
this feature.

Repeat the process by going to the <Winmodem> icon in <ControlPanel> and
select the <Port Settings> tab and this time CHECK the <Enable Dos Boxes>
box and press <OK> button.  Restart your computer.

3. <Unknown device> in Device Manager after upgrade

After upgrading your Winmodem from Windows 95 to Windows 98, there may be
an <Unknown Device> listed in the Device Manager with an Error Code 28
listed.  To resolve this issue, please highlight the <Unknown Device> by
single clicking on it Device Manager, and select the <Remove> button.
Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kbinfo kbproof KB190422
©2004 Microsoft Corporation. All rights reserved.