PPT97: Presentation Conference Fails Without Error (190406)
The information in this article applies to:
- Microsoft PowerPoint 97 for Windows
This article was previously published under Q190406 SYMPTOMS
If you try to set up a Presentation Conference, the conference might
fail without any error messages. The audience members' computers may
connect and the presentation may start, but the presenter computer
shows this message:
Connecting to audience machine(s). This may take a moment...
The only option is to click Cancel and stop the conference.
CAUSE
This behavior may occur if any of the following conditions is true:
- The name of an audience member's computer or the presenter's computer
is longer than fifteen characters or it contains uppercase characters,
spaces, or special characters or symbols (such as,
$,@,#,!,^,&,*,<,>,?,_).
- You are running a third-party TCP/IP protocol stack.
- The presentation you are trying to conference is corrupted or
damaged.
- One of the audience computers may be out of disk space and may have
stopped responding. This may cause the presenter's computer to stop
responding as well.
RESOLUTION
Presentation Conference in PowerPoint 97 does function on a Novell Network
running Netware IP.
If the computer name is longer than fifteen characters or contains any
special characters or symbols, rename it so that it has fifteen or
fewer characters and does not contain any spaces or capital letters.
If an audience member's computer is low on disk space, either free up some
disk space on that computer, or do not include that computer in the
conference.
To regain connection to some or all computers in the conference, you may
have to reboot the presenter's computer as well.
For additional information, please see the following article in the
Microsoft Knowledge Base:
189699 PPT: Presentation Conference Fails with Errors
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
| Modification Type: | Major | Last Reviewed: | 11/9/2000 |
|---|
| Keywords: | kbbug kbconf kbnetwork kbualink97 KB190406 |
|---|
|