PPT97: Unexpected Font Substitution Caused by Some Printer Drivers (190386)
The information in this article applies to:
- Microsoft PowerPoint 97 for Windows
This article was previously published under Q190386 SYMPTOMS
If you print a PowerPoint 97 for Windows presentation to a Hewlett-Packard
(HP) DeskJet, Hewlett-Packard DeskJet Plus, Hewlett-Packard DeskJet 500,
Okidata OL-830, or an Okidata OL-400, the text may be printed in a Symbol
or Dingbats font. These fonts do not include the regular alphabet, so your
output may appear as gibberish, or the chosen font (such as Times New
Roman) may appear unusual, improperly spaced, or corrupted.
RESOLUTION
To resolve this problem, follow these steps:
- Make sure the presentation's orientation and the orientation of the
printer driver are the same:
- On the Windows Start menu, point to Settings, and then click
Printers.
- Right-click the DeskJet printer icon, and then click Properties on
the menu that appears.
- Click the Paper tab. Change the orientation to Landscape.
- Click OK.
- To reinitialize the HP DeskJet driver, switch your presentation to a
different printer driver and then switch it back again. To do this,
follow these steps:
- On the File menu, click Print.
- Choose a printer other than a DeskJet from the list of installed
printers.
- To register this change, you must click OK, but you may then
cancel the print job by double-clicking the printer icon on the
status bar at the bottom of the screen.
NOTE: You may need to exit and restart PowerPoint for your
printer change to take effect.
- On the File menu, click Print.
- Select DeskJet from the list of installed printers.
- Make whatever other print choices you want to use and click OK.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kbFont kbprb kbprint KB190386 |
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