Can't open files created in foreign language version (190378)



The information in this article applies to:

  • Microsoft PowerPoint 97 for Windows

This article was previously published under Q190378

SYMPTOMS

When you attempt to open a presentation created in a Chinese, Japanese, or Korean (Asian) version of PowerPoint, you may receive one of the following messages:
Sorry, the file cannot be opened with this version of PowerPoint.
Sorry, this type of file cannot be opened by PowerPoint.
This error occurs when you are using a non-Asian version of PowerPoint to open a presentation created and saved in Asian PowerPoint format.

CAUSE

The Asian languages use a different character set than non-Asian languages. Because Asian languages have many, many characters, Asian PowerPoint files must be stored in a double-byte format. The non-Asian versions of PowerPoint save their files in a single-byte format.

The non-Asian version of PowerPoint 97 can open the double-byte format.

RESOLUTION

You can open and read Asian PowerPoint files in PowerPoint 97 by installing the Asian fonts from the ValuPack folder on the PowerPoint 97 compact disc.

Modification Type:MinorLast Reviewed:1/3/2006
Keywords:kbconversion kbinterop kbprb KB190378