Hard Disks Missing After Resuming from Suspend Mode (190368)


The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 98
This article was previously published under Q190368

SYMPTOMS

After you resume your Toshiba laptop computer from Suspend mode, hard disks attached to the AMD small computer system interface (SCSI) controller may be missing in My Computer and Windows Explorer.

CAUSE

This behavior can occur if you suspend and resume your computer while it is in its docking station. The Advanced Power Management (APM) BIOS used by Toshiba laptop computers does support suspending and resuming while the computer is docked.

RESOLUTION

To prevent this behavior from occurring, obtain the TAP utility from Toshiba's Web site. The TAP utility prevents the computer from going into Suspend mode while it is docked.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbPowerMan kbprb kbui KB190368
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